Slots Garden KYC Verification Process
Slots Garden runs KYC checks to confirm who you are, where you live, and that the payment method you use belongs to you. Verification is requested when you hit certain account or payout triggers, and it has to be completed before withdrawals are approved.
- Identity (ID/Passport): Slots Garden asks for a clear photo or scan of a government-issued document such as a passport or national ID. The image must show your full name, date of birth, document number, issue/expiry dates, and a readable photo. The casino rejects cropped images, heavy glare, or edited files.
- Address proof: Slots Garden requests a document that shows your full name and current residential address, dated within the last 90 days. Typical examples are a utility bill (electricity, water, internet), a bank statement, or an official tax or government letter. Screenshots without issuer details and documents that don’t match the address on your profile get flagged for re-upload.
- Payment method: If you deposit by card, Slots Garden may request a photo of the card with the middle digits covered, while the first 6 and last 4 digits, cardholder name, and expiry date stay visible. If you use an e-wallet, the casino usually asks for a screenshot of the wallet profile page showing your name and account email/ID, plus a transaction view that matches the deposit. The casino can also request a bank document showing ownership if you deposit by bank transfer.
Slots Garden typically triggers KYC when you request your first withdrawal, when your withdrawal total reaches a higher internal threshold, when you change personal details (name, address, email), or when account activity needs an ownership check. Multiple accounts, mismatched deposit and withdrawal names, and chargeback or refund activity also lead to verification requests.
Timeframes depend on document quality and queue size. A straightforward case is commonly reviewed within 24–72 hours after upload, while resubmissions extend the timeline because the review restarts from the latest upload. Withdrawals stay on hold until KYC is marked as complete.
Right now, Slots Garden’s KYC flow follows the standard three-part check: identity, address, and payment method,